Local Delivery
We offer free delivery within 50 miles of Ypsilanti, MI.
Shipping
Select items available for shipping. Associated costs are included in the quote price. Please contact us for additional details.
Availability
We currently only ship to addresses in the continental United States.
Processing Time
Processing times may vary. Our typical lead-time is approximately 6-8 weeks. Some orders can take longer. Please contact us for additional details.
Insurance
Shipments are insured or otherwise guaranteed. If damaged, a repair quote may be required to file claim. If total loss, a replacement will be sent.
Shipping Damage
Please contact us immediately if item is damaged or lost during shipment.
Returns
All sales are final. We do not accept returns or exchanges. If you are unhappy with your item, please contact us and we will try to make it right.
Cancellations
Cancellations are accepted; however, the refund upon cancellation will be pro-rated based on the progress of work (i.e. next day cancellation will refund 95%; 2 weeks into a build will refund 60%).
Product Variables
Please note that this is a handmade item that may have natural flaws and/or minor defects. Wood is a natural material that changes over time. Most woods will change color as they age. Wood also expands and contracts seasonally. Some maintenance recommended for long-life. See care & maintenance or contact us for additional information.
Payment
Payments are required prior to commencement of work. Deposits are accepted. We accept: check, credit card, PayPal, and Etsy payments. Please contact us for additional information.